SHIPPING
-Domestic Shipping is a flat rate of $15.00 for each hat. This includes a fully insured package with a direct signature required at time of delivery to ensure your hat arrives safely.
RETURN AND EXCHANGE POLICY
CUSTOM ORDERS
-All Custom Orders are Final Sale.
TRUCKER HATS
- Final Sale
READY TO WEAR HATS
-Non personalized (i.e Initials ) Ready to Wear Hats may be exchanged within 7 days for a store credit or size exchange, provided the following conditions are met. Please fill out contact form and be sure to include your order no.
-Store credit is issued as a gift card for the original amount of purchase (excluding original shipping costs)
-Hats must be in unused, resellable condition and must be returned in undamaged original packaging
-Buyer is responsible for return shipping costs
EXCHANGE CONDITIONS- You may only exchange an UNUSED, READY TO WEAR hat;
- You may only exchange a hat that Kai Lassen, LLC deems eligible for exchange based on the circumstances;
- You may only submit one exchange request per product.
SALE ITEMS
All items marked SALE or FINAL SALE are not eligible for exchanges or returns
Create a Custom Wedding Hat with Kai
Your wedding day is one of the most memorable moments of your life—make it even more extraordinary with a custom-designed hat from Kai. Whether you're envisioning a timeless classic, a chic modern statement, or something completely unique, Kai will work closely with you to create a piece that reflects your personal style and vision. Your custom hat will be a stunning addition to your special day—designed exclusively for you, just like your love story. Make your wedding truly unforgettable with a one-of-a-kind accessory that captures the essence of your celebration for the Bride and Groom.
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*Please allow 4-10 weeks for completion of all custom Straw / Felt orders.
Wedding Hats
